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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated, and how can I verify its license?

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Yes, Football Compass holds a licence from the Malta Gaming Authority, and its licence number is displayed in the footer of the site. You can verify the licence on the regulator's public register using the number provided. The site also undergoes regular independent audits for game fairness and financial reporting.

02

What payment methods does Football Compass accept for deposits and withdrawals?

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Football Compass accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e-wallets are processed within 24 hours; card and bank transfers take 3-5 business days.

03

How does Football Compass calculate its match predictions, and can I rely on them for betting?

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Predictions are generated using statistical models that factor in recent form, head-to-head records, player injuries, and tournament conditions. While they are data-driven, they are for informational purposes only and do not guarantee outcomes; you should always bet responsibly.

04

What does Asian handicap mean on Football Compass, and how is it different from a standard spread?

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An Asian handicap assigns a half- or quarter-goal line to eliminate the draw option, giving either the favourite a negative handicap or the underdog a positive one. Unlike a standard point spread, Asian handicaps can be refunded if the result lands exactly on the line, reducing risk for bettors.

05

What happens to my bet if a World Cup match is postponed or canceled on Football Compass?

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If a match is postponed before kick-off, the bet is treated as void and your stake is returned to your account. For canceled matches after the event has started, bets are settled based on the official competition rules – usually as a draw if the match is not completed within the scheduled timeframe.

06

How can I set limits on my spending and access responsible gambling tools on Football Compass?

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Football Compass provides deposit limits, loss limits, session timers, and the option to self-exclude for a chosen period. You can activate these from the 'Responsible Gambling' section of your account settings, and support staff can assist if you need to extend or tighten limits.